On Cover

Technology isn’t just changing the way businesses operate—it’s rewriting the rules entirely. What was once a support function has become the backbone of entire industries, dictating efficiency, security, and growth. Nowhere is this transformation more evident than in the Business Process Outsourcing (BPO) sector, where the demand for seamless customer interactions, real-time data analytics, and ironclad cybersecurity has never been greater. The challenge isn’t just keeping up—it’s staying ahead, building